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Enterprise Customer Care.

Where customers go to connect.

Best Buy’s Enterprise Customer Care (ECC) team provides industry-leading, responsive service to accommodate a wide variety of customer requests. Our mission is to enrich lives through technology and the ECC team helps us achieve this to our full potential. Careers in ECC offer collaboration with growth-focused leaders, resources for professional development, and networking with colleagues across the organization.

Enterprise Customer Care is committed to helping our customers feel heard, understood, and appreciated. Employees on this team accomplish this by bringing their full selves to work and making genuine human connections. ECC creates meaningful solutions, supporting the ever-evolving needs of our customers.



Quinton, Social Media Specialist,
Enterprise Customer Care

Enterprise Customer Care

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Job Title  Brand  Job Category  Job Level  Employment Category  Location 
Customer Care Agent, Large Product FulfillmentGeek SquadServices/Installation/RepairIndividual ContributorFull TimeBolingbrook, IL
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You Can Be Yourself Here

At Best Buy, we value everyone’s talents, life experiences, beliefs and backgrounds. So you can relax and be yourself. Part of the reason we’re so good at creating incredible experiences for our diverse customers is because of our diverse culture. And we love it that way.

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