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Product Manager - Online Shopping Self Service
BrandBest Buy

Best Buy is seeking an experienced Product Manager knowledgeable in agile software development practices and consumer eCommerce to work on key products within the Best Buy Online Experiences team.

This role will focus on creating seamless connections between our digital and physical store experiences, routing our customers to the best channel to meet their needs.

Role Summary

The Product Manager is responsible for delivering value by meeting user (customer/employee) needs, driving positive business results, and supporting enterprise strategies. This role requires significant relevant experience managing stakeholders, business outcomes, and leading cross-functional teams in order to effectively manage products with moderate scope and complexity. The Product Manager will define product vision, roadmap, and define quarterly objectives and key results in partnership with the product team, their product leaders, and key stakeholders. They are responsible for sprint/backlog management and must understand and utilize key customer and business metrics to inform their priorities. The Product Manager is also responsible for ensuring there are continuous feedback loops with their users (customers/employees) and supporting discovery practices that effectively inform their priorities and how they advance against the product team vision.

The Product Manager is responsible for product prioritization and must understand and utilize key customer and business metrics to inform their priorities. This role works with Engineering teams, User Experience Teams, and numerous stakeholders throughout the organization.

Key Responsibilities
  • The Product Manager will craft the vision for moderately complex products with minimal supervision that clearly demonstrate understanding of the product goals and organizational needs. Managers of Product Management will demonstrate skills in connecting Best Buy's broader strategic vision to their own product and product vision
  • Product Managers will show proficiency in translating business needs into customer goals and features as well as mastery in ensuring product strategies, roadmaps, and product features are delivered against core customer value propositions that align with Best Buy's strategic vision.
  • Product Managers keep customer needs at the forefront of solution creation. The Managers of Product Management will demonstrate empathy for the customer and will steer discussions on how to build customer trust.
  • Product Managers demonstrate innovating with purpose; demonstrating the test/learn/iterate mindset.
  • The Product Manager will master skills to analyze product performance through qualitative and quantitative analysis tools and processes to both answer questions as well as apply to crafting theories for mainly concrete business problems.
  • The Product Manager is an evolving leader and shows leadership by promoting a culture where team members feel comfortable to dissent and have a sense of belonging. They show willingness in co-moderating difficult conversations with stakeholders and ensure that people leave meetings feeling heard and understood.
Role Aspects
  • The Product Manager will lead a product team owning medium to large complex products with guidance
Minimum Qualifications
  • 2 or more years of relevant Product Management Experience (Dev, UX, Strategy, etc.)
  • 1 or more years of indirect team management/leadership/work direction experience
  • 1 or more years of relevant experience in strategy creation, customer-focused solutions, cross-functional leadership, etc.
Preferred Qualifications
  • Bachelor's degree in IT, Computer Science, Engineering, Business, Marketing, Communications or related field.
  • 2 or more years of B2B eCommerce/eProcurement experience
  • 4 or more years directly related experience
  • 1 or years of people management experience

Auto Req. ID818366BR
Employment CategoryFull Time
Job CategoryDigital & Information Technology
Job LevelIndividual Contributor
Location Number950440-105-Online Experiences
Address7601 Penn Avenue South


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