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Product Manager- Multichannel, E-Commerce and Fulfillment
BrandBest Buy

Best Buy is seeking a Product Manager – Multichannel, E-commerce and Fulfillment to join the Multichannel Ordering team.

As a Product Manager, you will partner with key internal teams, engage in customer research, execute data-driven prioritization to design, build, and launch initiatives driving supporting both customer needs and business objectives and key results. You will champion your strategy and obtain buy-in from key stakeholders across the organization, including executive leadership.

If you are analytical, detail and results oriented, have excellent problem-solving skills and a strong work ethic, you are an ideal candidate for this role. Successful Product Managers at Best Buy have a proven track record of owning and delivering world-class customer experiences. You will need to be data driven and a self-starter, comfortable with ambiguity.

You must demonstrate the ability to manage multiple projects simultaneously, work cross-functionally to drive them to completion and measure outcomes. You will demonstrate keen skills working across departments to collaborate with product managers, engineers, and user experience designers.

About Best Buy
Best Buy embraces a culture of rapid experimentation that constantly strives for improvement and learning. You’ll work in a collaborative, trusting, thought-provoking agile environment - one that encourages diversity of thought and passion for empowering teams by leading and mentoring others.

We create work environments where every employee feels like they truly belong and contribute to our shared purpose. We are one of the best companies for our customers and employees because we fully embrace people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring that our workforce is reflective of the communities we serve.

Key Responsibilities
  • Effectively craft clear product outcomes and vision for complex products with limited supervision, clearly demonstrating understanding of the product goals and organizational needs
  • Demonstrate skills in connecting Best Buy's broader strategic vision to their own product and product vision
  • Effectively translate business strategies into product strategies, value increments, and product specifications to deliver against our core customer value propositions, and our company strategic and financial goals
  • Help manage the creation and maintenance of user stories and business requirements for new features and enhancements leveraging multiple work streams
  • Prioritize new feature launches based on competitive analysis, industry trends, emerging technologies, and company vision
  • Influence cross functional team(s) without formal authority
  • Articulate clear and concise requirements for new products and features
  • Analyze complex data sets and leverage that analysis to make data-driven product decisions
  • Work within a matrix organization collaborating with business stakeholders, user experience (UX) teams, engineers, and other relevant digital and technology and business teams
  • Improve value creation by defining and aligning on KPIs to measure success
  • Work under rapid development cycles with medium to large teams to achieve a common goal
  • Participate in day to day product team activities, driving high quality customer experiences and exploring what is possible with technology

Basic Qualifications
  • 2 or more years of Product Management experience, OR experience working with engineers, user experience, strategy, etc.
  • 1 or more years of relevant experience in strategy creation, customer-focused solutioning, cross-functional leadership, etc.
  • Bachelor's degree in IT, Computer Science, Engineering, Business, Marketing or related field OR equivalent combination of education and/or experience

Preferred Qualifications
  • Bachelor's degree in IT, Computer Science, Engineering, Business, Marketing, Communications or related field
  • 4 or more years of Product Management experience, OR experience working with development, User experience, Strategy, etc.
  • 1 or more years of experience with direct people management and team management
  • Proven track record of owning and delivering innovative experiences to customers
  • Demonstrated ability to translate customer needs into business and product requirements
  • Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, evaluate outcomes, and challenge conventional wisdom
  • Excellent oral and written communication skills to communicate complex issues and influence others, including business and technical leaders

Auto Req. ID811774BR
Employment CategoryFull Time
Job CategoryDigital & Information Technology
Job LevelIndividual Contributor
Location Number905050-105-Multi-Channel Ordering
Address7601 Penn Avenue South


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