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Director, Engineering Practices
BrandBest Buy

Best Buy is seeking a Director, Engineering Practices where you will play a key role in shaping the future of Best Buy's Engineering Productivity effort. This role will lead two new teams: Engineering Coaching and Hiring Practices.

The best candidates will have deep experience building empowered teams that have exceeded your expectations. You are passionate about what works, and what doesn’t, you have the experience to back up your opinions, and the humility to listen and learn from your mistakes. You know that your journey to be more impactful is to take your passion, experience, and open approach to partner with others on their learning journey. You have experience working in different operating models, but primarily you have worked on high performing teams that have shipped working software early and often.

Best Buy is undergoing a massive transformation in the technology teams here at Best Buy, and we are in the first year of a multi-year journey towards a product model. There is a lot of opportunity to shape and influence, and you will be helping Best Buy by being the change we seek. This position will be aligned with the Engineering Communities of Practice and lead direct coaching efforts for both engineers and engineering leaders that support our customers – the engineers here at Best Buy - to be the best at what they do. This team will provide them with hands-on training and in a partnership with the Engineering CoP help meet the engineers where they are and where they need to be in their journey to the product model here at Best Buy. Significant effort will go towards our hands-on training, but there will be many other solutions needed based on the research you will do with your customers. The second team will focus on hiring practices employed across our engineering teams, supporting hundreds of hires each quarter.

We embrace a culture of rapid experimentation and constantly strive for improvement and learning. You’ll work in a collaborative, trusting, thought-provoking agile environment—one that encourages diversity of thought and passion for empowering teams by leading and mentoring others. You will leverage your rich industry experience to improve the way we develop and deliver software at scale, and partner with your stakeholders to deliver customer and business outcomes.

Every day you will play a key role in shaping the future of how Best Buy is disrupting retail, empowering your teams to deliver innovative and human-centered customer experiences. You'll be required to apply your depth of knowledge and expertise to build and lead your teams through empowerment, engagement, and continuous improvement as we partner with our many stakeholders on a daily basis to stay aligned and focused on common goals.

We Are Excited About You Because
  • You are enthusiastic about outcomes. You will collaborate and enable your teams to create the best possible outcomes along with their stakeholders. As a Director you will lead through others, and create an environment where success is easy. You embrace a culture of experimentation and help us to adopt new technologies and practices. You'll learn from us, and we'll learn from you. You care deeply about the experience you are delivering
  • You foster the culture of an empowered engineer that creates innovative customer centric products. Your mission is to build, empower, and mentor teams that partner with their product team, customers, and stakeholders. You crave accountability, and incrementally deliver products that are fit for purpose
  • You are a product minded engineer. You bring out the innovation in your teams. You encourage your engineers to take risks and think big, keeping the customer in the forefront. You build customer experiences to test ideas and enrich lives through technology
  • You have deep respect for your craft. We are dedicated to building software sustainably, using modern techniques. You're always looking for ways to raise the bar for engineering culture on your teams
  • You are respectful, empathetic, and humble. We want you to take your work seriously and be open to personal and professional growth. You communicate technical concepts well, and care about how others perceive your ideas. You create an environment on your team that is inclusive and open by default, and you know that this leads to an engaged team, which leads to better outcomes. Successful leaders show everyone respect and consideration
  • You care about your community. You are active in, give back, and receive from your engineering community. You understand that mentoring and learning from others makes us all better. You are committed to inclusive ways of working and honoring your team members and stakeholders as people
Minimum Qualifications:
  • 9 or more years of software engineering experience and a bachelor’s degree or above in Computer Engineering, Computer Science, MIS, or equivalent relevant professional experience
  • 2 or more years of increasing responsibility leading teams, and 1 or more years managing managers
Preferred Qualifications:
  • 8 or more years’ experience in agile software delivery
  • 11 or more years’ experience in software engineering
  • Leading, coaching, and inspiring a team of engineers, while creating an inclusive team culture that enables all members of the product teams to succeed
  • Transforming teams from a project mindset towards a product mindset
  • Identifying needed skills and capabilities needed on the team, and work to fill those roles by coaching, hiring, and training an inclusive, diverse team
  • Deeply understanding the value of, and the ability to, enable collaboration between designers, researchers, engineers, product managers, business owners, and executives
  • Mentoring and delegating work to encourage the growth of those around you. Reviewing code and provide thoughtful, constructive feedback
  • Bringing a passion to stay on top of tech trends, experimenting with and learning new technologies, participating in internal and external technology communities, and mentoring other members of the engineering community, specifically working within or introducing event-driven architectures and streaming technologies

Auto Req. ID809514BR
Employment CategoryFull Time
Job CategoryDigital & Information Technology
Job LevelDirector
Location Number921010-105-Engineering Tools & CoP
Address7601 Penn Avenue South


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