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Business Support Planner- Demand Planning Operations
BrandBest Buy

The Business Support Planner - Demand Planning Operations (BSP) applies expertise in replenishment combined with in depth business knowledge to maximize the productivity of the company inventory assets (on-line, in stores and warehouses) through system utilization, replenishment settings and processes. This important position influences the overall inventory strategy for the business groups they support through business, process and tactical education, execution and process improvements. He/She understands the nuances of day to day business, available capabilities and will sit within the business – acting as a core team member. Additionally, they are responsible for the education and coaching of the business team members in order to drive the system utilization, process improvements, and supply chain acumen required to maximize multi-channel business results, supply chain efficiency and customer experience. The BSP indirectly supervises 6-12 Sr. Demand Planning Analysts and Demand Planning Analysts.

Key Responsibilities:

1. Team Coaching/Leadership
  • Collaborate with Operations team representing the nuances of the business supported, but focused on solutions which can benefit all teams
  • Maintain business rhythms designed to guide consistent behaviors through education, execution and inventory management acumen for the core team
  • Deliver best practice through the coaching, training and mentoring of demand planning teams
  • Partner with (Senior/Associate) Demand Planning Manager(s) or Associate Director(s) & Director to ensure business outcomes are met and multi-channel inventory performance is maximized
2. Business Capability Support
  • Serve as Single Point of Contact for Demand Planning team related to process changes, system utilization and supply chain impacts across channels
  • Accountable for appropriate system usage facilitating replenishment optimization through setting recommendations and centralized execution of key business activities supporting complex sourcing and fulfillment strategies
  • Ensure consistency in utilization and execution across all Demand Planning processes related to inventory planning and movement, supporting optimal outcomes based on business strategy
  • Responsible for centralized company-wide activities relating to process, capabilities, and communication driving excellence in multi-channel inventory management
3. Business Strategy Development
  • Participate in the definition and coordination of unique inventory strategies for key events, transitions, and project implementations balancing the needs of dot com and retail
  • Represent the needs of the core business by serving as Subject Matter Expert in areas impacting purchasing and disposition of inventory
  • Serve as liaison with cross-functional teams utilizing knowledge of specific business model, strategies, and system capabilities to define future needs
4. Personal/Professional Development
  • Utilize internal and external resources to define opportunities to improve business results through inventory management
  • Provide management support to Demand Planning Directors in the absence of the Demand Planning Manager
  • Actively participate in the performance appraisal process, providing input to the Demand Planning Manager for individuals on the teams supported
  • 3+ years of experience in Demand Planning, Forecasting, Supply Chain, Business Management, Retail or Inventory Management
  • Strong interpersonal skills and collaboration with demonstrated ability to work cross-functionally
  • Strong written & oral communication skills at multiple levels of an organization
  • Aptitude & passion for educating, motivating and influencing others to consistently achieve optimal outcomes
  • Demonstrated high level of responsibility
  • Strong Organizational & Time Management skills
  • Demonstrated ability & curiosity of learning new complex process/systems/skills with the goal to translate and educate others

Auto Req. ID783216BR
Employment CategoryDemand Planning & Forecasting
Job LevelIndividual Contributor
Location Number955210-105-Demand Planning Operations
Address7601 Penn Avenue South


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