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Seasonal Appliance/TV Delivery/Install Helper (Kalamazoo, MI)
BrandGeek Squad

The Cadet travels via Geekmobile from the precinct to our client's home and assists with the delivery and basic installation of technology products alongside a seasoned Agent. They provide our clients a level of service that exceeds expectations by handling appointments with care, asking the right questions, and providing prompt follow up of recommendations as well as solutions. This is a great opportunity to build a career with Geek Squad by learning all about our products and services. It offers the chance to increase skills through training and on-the-job opportunities.

At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.

Key Responsibilities
  • Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
  • Performs a variety of fulfillment duties for clients in their homes including delivery, installation and networking with a primary focus on Home Theater technology.
  • Maintains phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting client devices.
  • Provides timely updates clients and store precincts.
  • Responsibly manages inventory and Geekmobile maintenance.
  • Provides feedback and training to store teams as well as assists with in-store stock repairs.
  • Supports Geek Squad efforts to protect the world one device at a time.
Basic Qualifications
  • Experience actively using and learning about consumer electronics
  • Ability to work successfully as part of a team
  • Ability to prioritize and multi-task in a fast-paced environment
  • Ability to work a flexible schedule including holidays, nights and weekends
  • Must be at least 21 years of age
  • Must have a current, valid driver's license
  • Must have no more than a combination of 2 moving violations/at-fault accidents within the past three years
  • Must have no DUI/DWI or Reckless Driving violations in the past three years
  • Ability to lift or maneuver 75 pounds with or without reasonable accommodation and lift up to 150 pounds with help.
Preferred Qualifications
  • 6 months of consumer electronics experience (sales, operations, or technology services)

Auto Req. ID777457BR
Employment CategoryServices/Installation/Repair
Job LevelIndividual Contributor
Location Number001639-USO Indianapolis-Store
Address6900 S Westnedge Ave
CityPortage
StateMI

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