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Active Directory Engineer
BrandBest Buy

Best Buy is seeking a Senior Design Engineer to join the Digital and Information Technology team. This role will act as the escalation point and technical SME to ensure day to day excellence of Active Directory and supporting infrastructure. The individual in this role will resolve and appropriately completes assigned projects, change requests and acts as an escalation for support issues as well as applies new solutions through research and collaboration with team, determining course of action for new application initiatives. The individual will implement new software solutions as required by the business. The Engineer will also track status of problem records, provide root cause analysis, working through providing audit evidence on time and ensure timely resolution of issues or findings.

Key Responsibilities:
  • Development of services provided by the Active Directory team. Partnering with product and engineering teams to implement end to end availability
  • Lead 3rd level AD Team queue and aid in guidance to the 2nd level Active Directory team
  • Analyze and assess problem situations - plan, design, and implement suitable solutions
  • Improve existing processes through automating solutions of recurring problems and enhancements to existing solutions
  • Develops, documents, and enforces the standards, security procedures, and controls for access to ensure integrity of Active Directory and related systems
  • Manage customer satisfaction through effectively communicating and managing customer expectations
  • The AD SR Engineer is responsible for ensuring that their team follows defined processes for internal and external compliance programs, such as audits, PCI, and SOX
  • The SR AD Engineer regularly participate in Holiday Readiness, Disaster Recovery & SDLC initiatives and are responsible for their own deliverables
Minimum Requirements:
  • 8+ years of Active Directory experience working in areas to include application development, system administration or operational support
  • 6+ years’ experience of automating work via PowerShell
  • 2+ years’ experience with Microsoft Azure instances B to C and B to B integrations with cloud providers
  • 2+ year experience audit implementing defined processes for Internal and external compliance programs
Preferred Qualifications:
  • Strong knowledge and ability to support Active Directory components and related infrastructure in an enterprise environment (2016 and 2019)
  • Strong understanding of Microsoft Network Policy Server (NPS/Radius)
  • Track problem records and provide root cause analysis and resolution
  • Knowledgeable of Group Policy Administration
  • Extensive experience with infrastructure and server theories, principles, and concepts; application infrastructure and standards; networking fundamentals
  • Provide third tier support for client/server infrastructure and application support
  • Analyze and resolve problems related to access control, user administration, and operating level system security
  • Experience working with and setup and supporting Microsoft Azure and Azure Active Directory Connect (AADC)
  • Experience with managing a WSUS environment
  • Strong Experience working with PowerShell automating many daily tasks for efficiency
  • Experience with Service Now (SNOW) ticketing systems
  • Ability to operationalize new technologies
  • Experience supporting multifactor authentication technology
  • Demonstrated leadership abilities in coaching/mentoring junior support team members
Soft Skills:
  • Works well in fast-paced, multi-task environment with competing and changing priorities
  • Influence decisions based on data driven presentations with critical thinking
  • Quickly establish relationships with peers and their teams to build consensus and ensure objectives are achieved

Auto Req. ID770619BR
Employment CategoryDigital & Information Technology
Job LevelManager without Direct Reports
Location Number940040-105-IDAM
Address7601 Penn Avenue South
CityRichfield
StateMN

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