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Director of Engineering, In Home Services and Scheduling
BrandBest Buy

Best Buy continues to outperform expectations and we need great people to help us continue our historic transformation! Best Buy 2020 is our roadmap for success in the coming years. We are committed to becoming an industry leader in retail and expanding into more and more service-based offerings.

As we continue to grow, Best Buy’s is transforming our In Home Services and Scheduling products. As our Director of Engineering, In Home Services and Scheduling, you will focus on enabling and managing a diverse set of engineering teams that create a portfolio of work to evolve and transform these products. You will work with Product Managers, User Experience Designers, Architects and other team members to modernize and build products that align to our vision and execution strategy. The engineering of these products will leverage agile methodologies and DevOps principles to deliver industry leading solutions at high velocity with unrivaled quality.

This is a key leadership role that will interact with and influence other senior engineering and product leaders and partners throughout the organization. You should be data driven and must be comfortable with ambiguity as well as capable of managing multiple initiatives simultaneously and, along with your team, drive them to completion. The ideal candidate for this role would have a unique blend of leadership, technical acumen and deep understanding of the retail and service industry. Key traits for this role include: ability to prioritize and delegate seamlessly, data driven, communicate clearly, influence and build partnerships, create and inspire high performing teams, and excellence in delivery.

Key responsibilities include:
  • Lead and manage all product engineering for the In Home Services and Scheduling capabilities
  • Build and lead high performing teams of employee and contractor engineers to effectively deliver strategic objectives. Directly hire, manage and develop an inclusive, collaborative and diverse team of technical professionals and drive employee engagement through innovative solutions.
  • Effectively manage third-party vendors providing engineering services, to ensure resources deliver contracted outcomes
  • Develop the technology to enable leading edge thinking around our In Home Services and Scheduling experiences
  • Create quality solutions through the use of build pipelines, CI/CD and automated testing
  • Ensure a consistent use of established methodology and tools usage, while driving a culture that helps teams constantly improve
  • Creates and presents technical architectures
  • Drives performance analysis and tuning
  • Experience building teams focused on an engineering mindset
  • Experience attracting, retaining and growing engineering talent
  • Continue to drive down the Total Cost of Ownership of our In Home Services and Scheduling solutions
Basic Requirements
  • Bachelor’s degree in Computer Science, Engineering, or related field;
  • 6+ years of experience in software engineering
  • 5+ years of direct people management and team management / leadership
  • 5+ years building/modernizing large scale enterprise products
  • 3+ years managing 3rd party vendors in a SaaS environment
  • Expert in multiple software languages, frameworks, and solutions
  • Knowledge on multiple domain specific software packages both commercial and open source
Preferred Requirements
  • 10+ years of experience in software engineering
  • 8+ years of direct people management and team management / leadership
  • Expert in software architecture, systems design and data solutions
  • Experience with work order solutions and integration with internal and external systems and providers
  • Experience with cloud computing platforms

Auto Req. ID756720BR
Employment CategoryDigital & Information Technology
Job LevelDirector
Location Number900480-105-Services Tech Products
Address7601 Penn Avenue South


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