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Product Flow Specialist
BrandBest Buy

The Product Flow Specialists receive and ship product to/from store, stock product and assist customers with product carry-outs and dotcom picks. They support overall store goals by performing tasks that ensure product integrity and customer fulfillment. They also play an active role in monitoring & accurately recording inventory and supporting store shrink or asset protection plans.

Key Responsibilities
  1. Receiving, Shipping and Down stocking
    • Receives and documents physical product from trucks (Best Buy Supply Chain and External Carrier) following processes outlined in Standard Operating Procedures (SOP).
    • Prepares and documents physical product shipments from the store to specific destinations below as outlined in SOP;
      • Customer's Home (Ship from Store (SFS) and Home Delivery)
      • Regional Distribution Center (RDC)
      • District Distribution Center (DDC)
      • Product Return Center (PRC)
      • Recycler
    • Operates equipment according to company safety standards to assist in moving product.
    • Completes daily replenishment (down stocking and farming) to ensure product is fully stocked on the sales floor.
    • Executes process outlined in SOP when product variances are identified.
    • Ensures products are properly secured to reduce store shrink.
    • Provides back up to the Planogram Specialist and Inventory Specialist (SWAT) as necessary.
  2. Product Carry-Out
    • Monitors on-line notification of dotcom orders (picks) and brings product to customer service desk or ships directly from store based on SOP.
    • Safely loads merchandise into customers vehicles as requested.
  3. Daily Tasks
    • Completes daily tasks as assign by store leadership or department supervisor.
    • Powers up store displays daily when opening the store and turns them off when closing.
    • Performs clean and bright duties as outlined in SOP.
Basic Qualifications:
  • Ability to work successfully as part of a team
  • Ability to work a flexible schedule inclusive of holidays, nights and weekends
  • Ability to lift or maneuver 50-100 pounds, with or without accommodations
Preferred Qualifications:
  • 1 year of experience in customer service or related fields
  • Prior experience in retail

Auto Req. ID732474BR
Employment CategoryStore Associates
Job LevelEntry Level
Location Number001405-Wesley Chapel-Store
CityWesley Chapel


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