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Customer Experience Specialist, Seasonal
BrandBest Buy

As the Best Buy Customer Experience (CE) Specialists you will deliver friendly, fast & accurate processing of all customer transactions in the front lanes. You will also assist customers with learning about and purchasing the latest technology products to meet their needs. As a CE Specialist you will be responsible for creating an engaging, fun and fulfilling experience for our customers as they move throughout the store and close out their transactions. Through a comprehensive onboarding and training program, you will become an expert in all our product categories while learning about the latest cutting-edge technology.

Key Responsibilities:
  • Greeting and welcoming customers to the store in addition to making sure their visit was engaging and satisfying “ making sure every customer leaves feeling excited about the next step in their technology journey
  • Accurately processes transactions associated with both in-store purchases and online order pick-ups
  • Applies the appropriate knowledge and expertise through ongoing learning and self-development to enable an excellent customer shopping experience
  • Stays up to date on Best Buy products and in-store service offerings and provide complete solutions to customers during each transaction
  • Maintains a clean, well-stocked and inviting store appearance in all areas
  • Receive and organize online orders for efficient customer pick-up
Basic Qualifications:
  • Ability to work successfully as part of a team
  • Ability to work a flexible schedule inclusive of holidays, nights and weekends
  • Strong ability to prioritize and multi-task in a fast-paced environment
Preferred Qualifications:
  • Prior experience working in customer service, sales or related fields

Auto Req. ID640943BR
Job LevelEntry Level
Job CategoryStore Associates
Employment CategoryOccasional Seasonal
Location Number000160-Durham-Store
Address5454 New Hope Commons Dr
CityDurham
StateNC

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