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Senior Manager of Product Management - Retail Mobile Application
BrandBest Buy

Best Buy is the worlds largest consumer electronics retailer, offering advice, service and convenience “at competitive prices” to consumers who visit its App, websites and stores more than 1.5 billion times each year.

General Job Overview:

As the Senior Manager for the consumer facing Mobile Retail App, you will lead a high performing team of product managers and own the roadmap to define new and innovative ways for our customers to discover and buy the best consumer electronics. You will be responsible for the multi-channel mobile app feature roadmap, with the goal to give our mobile app customers the ability to seamlessly and easily shop between channels.

You will partner with key internal teams including UX, Engineering, category leaders and Marketing to design, build and launch new app products and features that will meet both customer needs and business objectives. As a champion of your strategy and customers, you will evangelize your strategy and obtain buy-in from key stakeholders across the organization, including executive leadership.

You will have a proven track record of owning and delivering world-class mobile experiences, ideally for a large retail company. You should be data driven and a self-starter who is comfortable with ambiguity and can manage multiple projects simultaneously and, along with your team, drive them to completion.

Responsibilities Include:
  • Set the strategic vision and tactical priorities for the app based on rigorous analytics. Define the multi-channel retail mobile app vision, strategy, and roadmap that will deliver customer value and BBY’s business and financial goals.
  • Identify new opportunities, define the business case and drive organizational alignment.
  • Prioritize and plan the resources needed to deliver key projects on budget and on time.
  • Manage and mentor a team of Mobile App Product Managers
  • Own and deliver on key customer experience, engagement and business metrics including App revenue, conversion rate, visits and Net Promotor Score
  • Managing the App P&L, including planning, forecasting and driving growth, possessing a complete understanding of internal and external variables that impact the business
  • Generate and implement big ideas to drive business improvements, innovation, and scale
Required Qualifications:
  • 7+ years experience in Product Management
  • 4+ years experience as a Product Manager of digital based products or equivalent progressive
  • 5+ years of experience owning and driving end-to-end product requirements across multiple technology teams. Able to prioritize complex and often competing deliverables, and run large meetings with technical and business leaders.
  • 3+ years people management, and/or leadership experience
  • Bachelor's or advanced degree in IT, Computer Science, Engineering, Business or related field or equivalent work experience
Preferred Qualifications:
  • Proven track record of owning and delivering innovative experiences to customers.
  • Demonstrated ability to translate customer needs into business and product requirements.
  • Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, evaluate outcomes and challenge conventional wisdom.
  • Experience with varied software delivery methodologies such as forms of Agile Development, and/or Lean Development.
  • Strong and articulate communicator; able to influence both peers and executives.
  • Strong written communication and presentation skills
  • Masters of Business Administration
  • Willingness to roll up your sleeves and do whatever is necessary; general manager/owner mentality
  • Experience developing for mobile devices
  • Passionate and knowledgeable about new and emerging multi-channel experiences

Auto Req. ID730947BR
Job LevelManager with Direct Reports
Location Number905031-215-Mobile Apps Seattle
Address1000 Denny Way, 8th Floor


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